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Prefer to talk? Call 01900 872030 or click here to email us

I am writing to thank you and all of your care staff for the exceptional service shown to Mrs B over the past few years, but particularly over the past week.

The social workers and district nurses were impressed by the care and attention to detail that all of your staff gave. Your staff consistently gave their time and patient support in a professional manner.

Please pass on our recognition of this support, and we look forward to working with you all in the future.

Cumbria County Council (Social Services) January 2008
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The Key Company Policies of Bellcare Domiciliary Services Ltd.

In this section of our website we have made available a number of our key policies and company documentation for your reference.

These are published for you to download, should you wish, so that you may appreciate our ongoing commitment to upholding high standards in service provision, equality and in the personnel we employ.

Quality Management Policy

Based on the principles of UKAS ISO 9001: 2008

Date Created: February 2017/ PDF 116Kb.

Statement of Purpose Policy

By law, all Home Care Providers in England are responsible for making sure that the care they provide meets government standards of quality and safety.

Date Created: February 2017/ PDF 148Kb.

Service User Guide

The object of this guide is to summarise the essential information for people who are already using or considering our service, their friends, relatives, carers and representatives.

Date Created: February 2017 / PDF 144Kb.

Compliants Policy

Our complaints policy meets the requirements that are set out by the Care Quality Commission.

Date Created: February 2017/ PDF 252Kb.

Environmental and Sustainability Policy

Our commitment to the Environment, Health & Safety Excellence and to comply with applicable legal requirements which relate to our environmental aspects.

Date Created: February 2017/ PDF 116Kb.

Equality and Diversity Policy

Bellcare is committed to eliminating discrimination, promoting diversity and providing equal opportunities. Date Created: February 2017/ PDF 144Kb.

Recruitment and Selection Policy

Our recruitment policy meets the requirements that are set out by the Care Quality Commission in relation to the selection of employees working in the care sector.

Date Created: July 2012 / PDF 252Kb.

Health and Safety Policy

Bellcare is committed to ensure the health, safety and welfare of our employees, service users, contractors and visitors.

Date Created: February 2017/ PDF 116Kb.

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